Last Updated: May 1, 2025
1. Introduction
Welcome to StoryRoute. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
This privacy policy applies to all users of StoryRoute, including travelers and local guides. Please read this privacy policy carefully to understand our policies and practices regarding your personal data.
2. Data We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, username or similar identifier, date of birth, and gender.
- Contact Data includes email address, telephone numbers, and address.
- Financial Data includes payment card details (stored securely through our payment processors).
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Usage Data includes information about how you use our website, products, and services.
- Location Data includes your current location disclosed by GPS technology or other location-finding services when you use location-enabled features.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new customer or guide.
- To process and deliver your bookings.
- To manage our relationship with you.
- To enable you to participate in features of our service.
- To administer and protect our business and this website.
- To deliver relevant website content and advertisements to you.
- To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
- To make suggestions and recommendations to you about goods or services that may be of interest to you.
4. Data Sharing
We may share your personal data with the following parties:
- Service Providers: We share your data with service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Local Guides: If you book a tour, we will share necessary information with the local guide to facilitate your experience.
- Business Partners: We may share your data with our business partners to offer you certain products, services, or promotions.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
5. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
6. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
7. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: hi@storyroute.me(Please include "Privacy Policy" in the subject line)